Wednesday, September 22, 2010

PO Commitments and Historical Sales Documents

A couple of my clients have experienced an interesting issue lately. Purchase order are tied to sales documents that are already moved to history. This puts the PO in a limbo state where it cannot be closed or cancelled. I don't know for sure the exact sequence of events that causes this but here is how it can be resolved:

1. Delete the records in the SOP60100 table related to the offending PO number. (Standard disclaimer about modifying SQL data applies here. If you are unfamiliar with SQL queries and/or Dynamics GP table structure, please call your partner for assistance.)

2. Reconcile the offending PO number.

3. Edit the PO and change the status to Cancelled.

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